Success Stories
Our collection of customer case studies and user spotlights is here to show you how Thnks is helping all kinds of businesses grow with gratitude.
“Not only has Thnks made all the traditional things we do to show appreciation easier, it’s also been great to get us back on people’s radar if we’ve fallen off. ”
Sales Manager
Advertising Partnerships
Consumer Social Media Platform
Unlocking New Opportunities with Appreciation
After leveraging Thnks, a Consumer Social Media Platform’s sales organization saw overwhelming success building relationships and re-engaging with partners throughout the sales cycle.
Kantata
How Kantata Evolved From Gifting to Gratitude
The Client Solutions team at Kantata redesigned a quarterly gifting strategy into a daily gratitude practice using Thnks, leading to increased engagement from their customers.
Pure Storage
How Gratitude Became Pure Storage's Most Powerful Sales Tool
Seeking a new way to connect with customers, Pure Storage found Thnks and saw major success when they began incorporating personalized gestures of gratitude into their sales cycles.
Point of Reference
Utilizing appreciation to drive retention & satisfaction
By incorporating Thnks into their account management workflows, Point of Reference was able to drive a 96% client renewal rate and achieve their highest NPS score ever.
Sigma Computing
Growing new Business opportunities with an attitude of Gratitude
Sigma Computing wanted to add a human touch to their ABM campaigns by needed a solution that worked for their audience working remotely. Thnks was a perfect fit.
Hired
Leveraging Gratitude to Drive Business Growth
Needing a way to stand out in a competitive industry, Hired leveraged Thnks and personalized gratitude to decrease acquisition costs and drive more efficiency from their marketing spend.
Vaco
Enhancing Customer, Candidate, and Employee Connectivity with Gratitude
With remote work becoming pervasive, Vaco needed a solution to help them connect with their clients, consultants, candidates, and employees while working from home.
AdRoll
Scaling Gratitude Across the Business
With over 37,000 customers, AdRoll needed a way to empower their 100+ person sales team to use gratitude to drive business results. Partnering with Thnks was the answer.
Sangoma
Leveraging Gratitude to save valuable hours for your sales team
Sangoma, a full spectrum communications solution provider that works within a diverse set of business verticals, was looking for a new and innovative way to set themselves apart in the fiercely competitive communications sector.
Business Social Media Platform
Lead Generation is easy; Relationship building is hard
The Talent Solutions sales team at a leading business social media platform was looking for a unique way to connect with their target customer, human resources executives, in order to increase sales of their Career platform.
Thnks User Spotlights
“Thnks is an outlet to start things off on the right foot. I’m able to engage with customers and new business on a personalized level through the multi-faceted platform.”
Bryan sent a YETI Rambler to a prospect alongside an email with information about the Salesforce + YETI partnership. The customer appreciated the gesture so much that they set up time to meet with Bryan. Sending a Thnks gave him key time with and insight into the customer.
Push to personalize: To build better relationships and do more business, Bryan recommends learning more personal elements about customers beyond the business case. “If you’re not pushing yourself to learn those deeper layers, you’re missing out on a lot of big pieces of info, and possibly even losing business deals.”
After connecting with a broker, Kimje sent a “Let’s Taco Soon” Lunch from Chipotle to him. The broker was wowed and when they later met in person, he was still talking about how much that gesture of gratitude meant to him! A simple gesture made a huge impact.
Always be grateful: “Show your gratitude for everything!” Kimje is a naturally thankful person, and he believes that providing a Thnks when expressing appreciation is a bonus that leaves a long-lasting impression.
“There is always a reason to say thank you to someone, and the Thnks platform makes expressing gratitude so quick and easy.”
Kirsten has found success using Thnks as a tool when relationships get tense. “Sending a Thnks has helped me smooth the waters and get things back on the right foot.” Showing appreciation for someone’s work when a project hits a roadblock can turn a negative situation into a positive.
Always say Thnks: “Thanking your clients and their team for their work, and acknowledging those little moments helps me build and foster relationships,” says Kirsten. Some of the reasons why she sends Thnks are for renewals, webinars, training, and milestones in her clients’ lives.
“Thnks provides that personal touch to build a relationship with clients. It shows that we’re thinking of them outside of just another sale.”
Aubrey used Thnks to send a long-time client a bottle of wine for their 10 year anniversary of working together. The client was so impressed with the thoughtful gesture that he reached out to Aubrey to set up a meeting and talk more about his financial goals, opening up new opportunities for business.
Appreciation for all: While Northwestern Mutual offices continue to grow, Aubrey encourages everyone to find unique ways to show gratitude with Thnks.
