Customer Experience Powered by Appreciation
Thnks helps customer experience teams delight clients, strengthen loyalty, and drive long-term engagement with personalized gestures that make every interaction memorable.
With Thnks, we’ve been able to make gratitude a part of our client’s journey through their entire lifecycle.
Michelle Della Rocco
Kantata
Why customer experience teams love
Thnks helps customer experience teams engage clients with memorable gestures that build loyalty, strengthen relationships, and drive retention.
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Strengthen relationships
Send thoughtful gestures at key moments to reinforce satisfaction, drive adoption, and maintain meaningful connections.
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Improve retention
Track engagement, redemptions, and client responses in real time to understand what drives loyalty and reduces churn.
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Manage at scale
Whether you’re managing a few strategic accounts or hundreds, Thnks makes sending and tracking appreciation simple and efficient.
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Never miss a chance to show appreciation
Sync Thnks with your calendar to receive reminders and gesture suggestions to help you recognize milestones, anniversaries, and key interactions without the guesswork.
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Recover and delight
Turn challenging situations into loyalty-building moments with thoughtful gestures that show clients you genuinely care.
Strengthen relationships
Send thoughtful gestures at key moments to reinforce satisfaction, drive adoption, and maintain meaningful connections.
Improve retention
“Thank you so much for joining us this week! Check your inbox each day for a new treat from us. We hope you enjoy everything we have planned!”
Manage at scale
Whether you’re managing a few strategic accounts or hundreds, Thnks makes sending and tracking appreciation simple and efficient.
Never miss a chance to show appreciation
Sync Thnks with your calendar to receive reminders and gesture suggestions to help you recognize milestones, anniversaries, and key interactions without the guesswork.
Recover and delight
Turn challenging situations into loyalty-building moments with thoughtful gestures that show clients you genuinely care.
Brands that give Thnks
Thnks makes strengthening customer relationships a breeze. From onboarding to ongoing support, thoughtful gestures boost engagement, reinforce loyalty, and turn customers into fans.
Give Thnks vs swag
| Swag |
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| Ease of Sending | Requires inventory, storage, and shipping. | Digital delivery — no inventory, no hassle. |
| Speed | Weeks to order, print, and ship. | Sent instantly via email or text. |
| Personalization | Mostly generic, logo-based. | Tailored for each recipient. |
| Cost Efficiency | High upfront costs for bulk items. | Pay only for what’s sent, no wasted inventory. |
| Recipient Experience | Often feels generic or promotional. | Feels thoughtful, personal, and meaningful. |
| Tracking & ROI | Hard to measure impact. | Track opens, redemptions, and engagement. |
We appreciate the appreciation
Integrations
Thnks integrates seamlessly with the tools your team uses daily — Salesforce, HubSpot, and more — so you can send, track, and measure appreciation-driven touchpoints without leaving your workflow.
Frequently asked questions
How does Thnks integrate with our existing customer experience tools?
Thnks seamlessly integrates with platforms like Salesforce and other CRMs, allowing you to send personalized gestures directly from your customer experience workflow. This helps you automate gratitude-based touchpoints, stay top-of-mind with customers, and track engagement without leaving the tools your team already uses.
Can we measure the impact of Thnks on customer satisfaction and retention?
Absolutely. Thnks provides real-time analytics on opens, redemptions, and responses. You can track how gestures influence satisfaction, engagement, and retention, giving your team actionable insights on what’s working.
How does Thnks support compliance and budget controls for customer experience teams?
Thnks includes robust compliance and budget management features. Administrators can set individual or team spending limits, approve gestures in advance, and control access to ensure every gesture aligns with company policies, keeping your customer experience program both safe and scalable.
