Once opened, Thnks will never expire so that you can redeem your Thnks at any point in the future. However, Thnks that remain unopened after 30 days will be expired and refunded back to the sender. 

• You can accept your Thnks in one click, with no app download or account creations needed.
• For Thnks like coffee, lunch, dinner, or shopping sprees, you will be given a barcode that you can scan in-store to redeem your Thnks at your convenience.
• For other Thnks which involve a physical delivery, including liquor, wine, snacks and curated boxes, you will be prompted to input your preferred address, and your Thnks will be sent straight to your door!
• You will also have the option to donate the value of your Thnks to a charity of your choice if you prefer.

We’re so sorry you’ve run into an issue redeeming your Thnks. Please reach out to our amazing Support team at [email protected] and we will swiftly and happily resolve the issue.